Frequently Asked Questions
How do I book a transfer?
Simply fill out our booking form on the homepage with your pickup/dropoff locations, date, time, and passenger details. You will receive instant confirmation.
When should I book?
We recommend booking at least 24 hours in advance, but we accept bookings up to 2 hours before pickup.
What payment methods do you accept?
We accept credit cards, debit cards, and cash payment to the driver.
Can I cancel my booking?
Yes, you can cancel free of charge up to 24 hours before your scheduled pickup time.
What if my flight is delayed?
We monitor flight arrivals and will adjust pickup time automatically. No additional charge for flight delays.
Do you provide child seats?
Yes, please mention in special requests when booking and we will provide appropriate child seats.
Is there a luggage limit?
Standard luggage allowance is 1 large suitcase and 1 carry-on per passenger. Extra luggage can be arranged.
Are your drivers licensed?
Yes, all our drivers are fully licensed, insured, and experienced professionals.